Terms

Please see the Saieh Ltd terms and conditions stated below. Through the use of our website and purchasing of our goods and services, please be aware that you are hereby agreeing and bound to these terms.

UK SHIPPING 

All UK orders will be processed 1-2 working days after original order date and are estimated to take 3-5 working days to arrive, this may vary over bank/public holidays.

INTERNATIONAL SHIPPING

International orders will be processed between 1-2 working days and are estimated to take 7-14 working days to arrive, this may vary over bank/public holidays.

All orders placed outside of the UK are subject to import duties/custom charges. Saieh Ltd will not be liable for any fees payable by the customer and cannot disclaim the exact amount that will be charged.

We will not offer refunds or be held liable for any orders returned to us due to unpaid import duties.

RETURNS & EXCHANGES

We are happy to offer a refund or an exchange for any unsuitable items within 14 days of receipt provided they are unworn and in resale-able condition, with all original labels and swing tickets attached. Refunds exclude shipping costs. 

International orders cannot be exchanged however if you would like to make a return, please follow the return procedure stated below.

HOW TO RETURN YOUR ITEM(S)

Please email info@studiosaieh.com to notify us of your return/exchange with the following details: 

Order number:
Full name:
Email address:
Item(s) you are returning:
Reason for return:

Package up your return securely and post the parcel back to us using a recorded courier service including a short note with all the details above.

RETURN ADDRESS:

Saieh Ltd
1 Frenchfield Road
Peasedown St John
Bath
BA2 8SL

Please contact info@studiosaieh.com if you have any questions or require further assistance.